During the course of this year those who have had occasion to visit us at the health centre may have noticed some small changes. We hope these have been seen as small improvements - for example, patients now have at least 10 minute appointments, rather than only 5 minutes and all patients are now given an appointment time, rather than being asked to sit and wait. Thus we have reduced the average waiting time for patients, and the number of times surgeries have run late. Nonetheless we hope you will appreciate that occasional emergencies, or patients needing longer than their 10 minute appointment, will still cause delays for subsequent patients. Next time it might be your problem that causes us to run late!
Dr. Dalton and I have been discussing a range of other changes with the health care professionals in the islands and have therefore produced a new surgery timetable. The main changes we would like to draw to your attention are:
As a consequence some clinics have also changed day, such as family
planning and the children's clinic.
We would like to keep the children's clinic for routine weighing, developmental checks, vaccinations and general advice on infant and child care. It will run as now, jointly with the health visitor and practice nurse. Therefore, we would like to encourage patients to bring children with acute illness to ordinary surgeries, of which there will be more available, rather than to this child health clinic. We particularly feel it is inappropriate for children with infectious diseases to mix with well infants, attending for such as routine weighing .
We will begin this new timetable on 1st January 1998 and hope it will
be a further improvement. However we are aware that there may be unforeseen
difficulties, beyond the expected teething difficulties, requiring adjustments,
and to this end we would like to remind everyone that there is a "suggestion
box" in the health centre and would welcome your comments. In any case
the timetable may need rethinking when we move to the new premises. On
this note may I say how excited we all are now that the building of the
new health centre has begun. This represents a major improvement in health
care. Our staff will find it easier to deliver more efficient care in a
modern, less cramped environment, which has to be better for our patients.
Thank you to all who have contributed, or worked hard at raising the funds
that have allowed building to start; I hope fund raising will continue,
in order that we may reach our target, and so that the project may be completed
09.00 - 10.30 Routine Surgery
11.00 - 12.00 Emergency Surgery
17.00 - 19.00 Routine & Emergency Surgery
13.30 - 15.00 Children's Clinic
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